In response to the challenges posed by the global pandemic, Buss-SMS-Canzler has introduced the SMS Remote Assistance, a comprehensive support service designed to address the needs of clients. This innovative offering has proven invaluable in ensuring uninterrupted operations and timely support for our valued customers. The SMS Remote Assistance emerges as a practical and effective alternative providing clients with the opportunity to access expert support remotely, allowing for swift resolution of issues and seamless continuation of operations.
The benefits of SMS Remote Assistance are manifold. Clients can now receive assistance promptly, regardless of geographical constraints, thereby minimising machine downtimes and optimising productivity. Whether it's installation checks, commissioning, start-up procedures, or troubleshooting, our experienced team is equipped to handle a diverse range of tasks efficiently and effectively.
Moreover, our collaborative approach ensures that clients remain actively engaged throughout the process, fostering a sense of partnership and trust. By leveraging the expertise of both our team and our clients, we are able to deliver tailored solutions that meet the unique needs of each project.
SMS Remote Assistance is an integral component of our commitment to customer care. As we strive to uphold the highest standards of service excellence, we encourage clients to take advantage of this invaluable resource. For inquiries or to learn more about our remote assistance services, please don't hesitate to contact us.
At Buss-SMS-Canzler, we understand the importance of adaptability and innovation in navigating challenging circumstances. With SMS Remote Assistance, we remain steadfast in our dedication to supporting our clients and ensuring the continued success of their operations for thermal separation tasks that are difficult to handle.
Kind regards,
Bernd Genenger
Head of Sales / Marketing